Verified

What is a Customer Project?

Updated
A Customer Project is the core unit of work in the Verified AML Portal. It represents an individual customer—either a business or a private individual—that your organization needs to assess for Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance.

Every customer under AML review is managed within its own project, which centralizes and tracks all relevant data, documents, screening hits, risk ratings, and audit histories from initial onboarding through ongoing monitoring.

Project types

  • Company Project: Used when the customer being evaluated is a legal entity (e.g., corporation, partnership, or organization).

  • Person Project: Used when the customer is a private individual (also referred to as a natural or physical person).

Key actions you can take within a project

Inside a Customer Project, compliance teams and account managers can:

  • Retrieve Data: Perform automated lookups via integrated corporate registries and data providers, or enter details manually.

  • Manage Key Roles: Structure connected individuals and legal entities (e.g., Ultimate Beneficial Owners (UBOs), board members, authorized signatories).

  • Run AML Screenings: Screen individuals for PEP, RCA, SIP, and Sanctions, and check companies against SIE lists.

  • Issue KYC Forms: Send digital KYC questionnaires directly to company representatives or individuals to complete.

  • Conduct ID Verification: Verify identities via supported eIDs (such as BankID) or manual document uploads.

  • Calculate Risk Ratings: Perform automated risk assessments against your configured risk matrix or apply manual risk adjustments.

  • Lock & Seal Assessments: Finalize completed assessments, seal the audit record, and generate summary compliance reports.

  • Manage Reviews & Approvals: Submit projects for internal manager approval or trigger re-assessments when previous reviews expire.

  • Monitor Changes: Keep track of automated updates to company information and ongoing screening hits.

Navigating the Project workspace

Each Customer Project is organized into dedicated tabs to help you manage specific compliance tasks:

Workspace Tab
What You Can Do Here
Overview
View high-level project summaries, current status, active risk levels, pending actions, and risk matrix expiration warnings.
Monitoring
Review automated alerts and detected updates from ongoing company information monitoring.
Company
Access registered company profile data, financial indicators, and corporate ownership structures.
Persons
View all individuals associated with the project, assigned key roles, and individual screening results.
Files
Manage completed KYC forms, supporting client documents, and uploaded verification files.
Events
Access the full, timestamped audit trail detailing every action taken within the project.
Risk Assessment
Review automated risk calculations, input manual risk overrides, and finalize the official risk classification.
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