The AML Portal sends certain email notifications directly to Assignees and Customer Managers.

Notification Triggers

You will receive an email notification for two main types of events:

Changes to a Project

Emails are sent whenever any of the following updates occur:

• Change of assignee: A project is assigned to a new user.

• Change of Customer Manager: The designated Customer Manager for a project is updated.

• New approval request: A new request requiring review or approval is created.

Screening Hits

• Subsequent Screening Hits: Assignee and Customer Manager receive an email notification if a project or an associated person triggers a screening hit during ongoing monitoring.

ℹ️ Note: Email notifications are currently not sent for the initial screening hit when a project or person is first screened. Initial hits must be reviewed directly within the portal.