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FAQ - The Verified platform

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  • Utfasing av BankID på mobil (info in Norwegian)
  • Can I use an already signed PDF in a new transaction?
  • How to migrate existing accounts to use Single Sign-On (SSO)
  • (NO) Er elektronisk signering rettsgyldig ?
  • Why can't I download the signed document, as a silent party?
  • What type of PDFs are supported?
  • Where can I find my envelope ID?
  • Login fails with "iat is in the future". What can I do?
  • How to solve problems with receiving an SMS?
  • Why can't I view my PDF?
  • BankID error: BID-18a8d (PDF file size limit)
  • Are password protected PDF's supported?
  • Can a recipient be deleted from an envelope?
  • Adobe: At least one signature has problems
  • User levels
  • BankID på mobil (Information in Norwegian regarding the use of BankID NO)
  • What does it mean that an envelope has expired?
  • What does it mean that an envelope was rejected?
  • How can I switch companies?
  • How can I use the same email address for multiple recipients?
  • I'm not able to upload files to Verified
  • Why is my password considered not secure?
  • Why couldn't I sign my PDF with NemID?
  • Where can I find the API documentation?
  • Do I need a Verified account to sign documents?
  • How can I see who has opened or signed a document?
  • How many attachments can I add to a document?
  • How many documents can I add to an envelope?
  • How many recipients can I add to an envelope?
  • The link is not working. What's the problem?
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