Sigurd H
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Activity overview
Latest activity by Sigurd H-
Sigurd H created an article,
I need to carry out an ID control, but my customer does not have a BankID
If you want to do an ID control of a person who does not have a BankID, you can do a manual control. You are then responsible for checking the identity of the person outside of the AML Portal. When...
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Sigurd H created an article,
I am trying to merge two duplicate persons but the AML-portal won't let me
In order to merge a duplicate, the persons cannot have any pending ID controls. Awaiting ID controls need to be completed or aborted before a duplicate can be merged. When this is the case, the fol...
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Sigurd H created an article,
I want to change the text on the invitation emails
It is possible to edit the texts in the invitation emails. This can be achieved through the Form Builder. NB: If you don't have prior experience using our form builder we advise you to contact us a...
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Sigurd H created an article,
I need to correct an error in a filled or signed Self Declaration Form
If you want to update or correct an error in a filled or signed Self Declaration Form you can do so by selecting the resend button on the right-hand side of the given step. The form will be presen...
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Sigurd H created an article,
I need to update a finalized customer
A customer gets locked when it is finalized. It is possible to open a completed customer, but the final report must be reset. The final report is reset by pressing "New Report": You can choose w...
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Sigurd H created an article,
I have a client that is represented in two companies. Do I need to send out two ID controls?
If the same person has a key role in two different companies, the system will be able to detect a duplicate. It is then possible to retrieve the information from the ID control carried out in compa...