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Verified Support

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Latest activity by Verified Support
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    Verified Support created an article,

    SAML/SSO user migration

    What is this? A guide regarding how the user migration process looks like for organizations that have SAML/SSO enabled.    Why is this needed? With the introduction of SAML based SSO, Verified user...

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    Verified Support created an article,

    Feature announcement: Webhooks will soon be available on our platform

    1. Is this relevant to me? This feature is relevant to you if you are interested in setting up advanced integrations between your services and the Verified platform.  2. What is it? Webhooks are cu...

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    Verified Support created an article,

    Feature update: We've improved the signing process with FTN

    1. Is this relevant to me? This feature is relevant to you if you have documents that need to be signed by Finnish customers.  2. What is it? We have introduced two signing methods, to fully suppor...

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    Verified Support created an article,

    What are the different authentication levels?

    1. Why was this added? With the introduction of SMS authentication, we have decided to split the authentication levels in 3 tiers, to reflect their varying degrees of security. In addition to that,...

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    Verified Support created an article,

    New feature: signing and authenticating with SMS

    Today we are taking a huge leap forward in making the SMS a more useful medium during the document signing process. This will allow you to reach even more people than before, such as in situations...

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    Verified Support created an article,

    Webinar: Introduction to the new envelope security settings

    We are inviting you to join our webinar on May 27th at 2:00 pm CET when Julian Berger will walk you through the new envelope security settings and how you can apply them best for your signature flo...

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    Verified Support created an article,

    Verified Secure 2.0

    What is Verified Secure? Verified Secure is a term that describes all the authentication methods that are available on the Verified Platform, which as of February 19th 2021 includes Norwegian Bank...

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    Verified Support created an article,

    Advanced troubleshooting for the "White Page" issue after the Clear Cache was done for the browser

    Due to platform changes which occurred during an update, there might be cases when the end-users experience page load issues ("white page") even after the Clear Cache process. If you find yourself ...

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    Verified Support created an article,

    Known Issue - How to clear the browser cache to use the latest version of Verified Platform

      A Verified update was released, focusing on supporting a set of upcoming features. In some cases, the end-users may encounter difficulties when trying to access the platform, which are caused by ...

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    Verified Support created an article,

    New feature: The SSN will be enforced during signing with BankID, if the user already authenticated

    In order to provide additional security and a smoother user experience, we have simplified the signing process. In the case of envelopes where users are required to authenticate and then sign with ...