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Mircea

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  • Why is my password considered not secure?

    The password validator we use relies on its own algorithm and dictionary for validation. It checks to make sure that you don't use common words or series of characters (such as 123, abcd, aaa).  So...

  • How can I switch companies?

    If you have a Verified account in more than one company (or organization) you can switch between them easily: On login, you will be required to choose the company After you've selected a company, ...

  • We will phase out private mode starting Aug. 01

    We will phase out Private mode starting Aug. 01 in favor of using Company accounts. All the envelopes associated with private accounts will be deleted and users will no longer be able to create new...

  • What does it mean that an envelope has expired?

    When a sender creates an envelope,  they have the options to set an expiration date. If that expiration date passes, the envelope can no longer be signed. 

  • Your rights

    Verified aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data which is processed by Verified. Administrator users can correct, disable and d...

  • Login fails with "iat is in the future". What can I do?

    If you get this error that means that your computer or mobile device's clock is out of sync with the correct time. This can be checked by looking at the time in a browser and comparing it to your ...

  • How we collect personal data and the types of data

    Verified collects personal data from you as described in the following: Through contact with Verified. You can use our contact services on our website. You can either leave your phone number in ou...

  • Why couldn't I sign my PDF with NemID?

    NemID and the Danish Government have their own PDF whitelist that you must adhere to. Any PDF that includes elements not on the whitelist will cause the signing order to be rejected. You can read m...

  • How can I use the same email address for multiple recipients?

    If you want to add multiple recipients with the same email address, you can use a simple trick that works with quite a few mail servers (including the ones from Gmail or Outlook.com): use "+somethi...

  • Verified’s responsibility

    Verified exercises no control over and is not responsible for the information that the Customer has access through the Service. Verified is never a signatory to an agreement unless the signature re...