Mircea
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Your rights
Verified aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data which is processed by Verified. Administrator users can correct, disable and d...
Security and protection of personal data
Verified shall ensure that your personal information is processed with care, caution and with the minimum risk of unauthorized access. Verified uses a safe processing environment for your personal ...
Introduction
Effective May, 2018 Verified Global AB («Verified») offers services to customers in the EU. Verified values our customers and your trust to us. Protection and the respect of your privacy is importa...
How to solve problems with receiving an SMS?
In the case of signing or authenticating with SMS, the recipient will receive an SMS. If the SMS is not received, these are the steps needed to remediate the situation: 1. Make sure the phone num...
Changes in the privacy policy
Verified may modify the privacy policy at any time. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on ...
Privacy questions
If you have any questions or concerns about the processing of personal data, or you wish to plead one or more of your privacy rights, please contact dpo@verified.eu. Please note that we may ask you...
Login fails with "iat is in the future". What can I do?
If you get this error that means that your computer or mobile device's clock is out of sync with the correct time. This can be checked by looking at the time in a browser and comparing it to your ...
Why can't I view my PDF?
Sometimes when opening a PDF in the browser, you might not be able to see the PDF's contents and instead get something like this This usually happens if the PDF contains forms or other more advanc...
What does it mean that an envelope was rejected?
When all the the documents in an envelope have been rejected, the envelope is automatically considered rejected and the envelope will not be possible to sign.
What does it mean that an envelope has expired?
When a sender creates an envelope, they have the options to set an expiration date. If that expiration date passes, the envelope can no longer be signed.