André
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Activity overview
Latest activity by André-
André created an article,
In general: How does the Verified CM System Work?
Below is a step-by-step guide to help you get started with optimizing and simplifying your contract management. Step 1: Upload Contracts Via email: Email your contracts directly to Verified CM. F...
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André created an article,
Swedish BankID - Support for version 7.26 of the BankID app will end in May 2024
To protect users and make scams more difficult the BankID app is continuously updated. End users with version 7.26 of the BankID app will need to update to a later version to be able to use their B...
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André created an article,
FAQ - Replacing the links for your custom flows
Customers affected by the following have been informed via email.Why is Verified changing the links to custom flows?Verified is changing the platform that hosts our custom flows from Netlify to Ama...
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André created an article,
My client has filled in or signed the self declaration form through the AML portal, but the status is not updated, what do I do?
Please try to refresh your browser, and log in and out. If your client just sent in the form, or signed it might take a little bit of time for everything to synchronize itself in the portal.
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André created an article,
The data for a company is lacking information that is visible in other registries, why is that?
If there is a piece of information that would be very useful for your onboarding process, we can look into providing this information from our third parties, or from a new integration. Please conta...
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André created an article,
My client reports that the data from the lookup is not updated, why is this?
For Sweden, the ownership data relies on what the company itself reports to Bolagsverket, so it can be very outdated if the company has not reported an update. In Norway it updates one time each ye...
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André created an article,
What lookup is the data from the portal coming from?
Trapets and Bisnode in Sweden and Finland and BankID AML in Norway.
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André created an article,
I need to reset the self declaration form in the AML portal.
Please navigate to the customer in the portal, and use the trash can to delete the self declaration form. After you have deleted the form, you need to reload the page and then you can send a new one.
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André created an article,
My client does not receive email to fill out the self declaration form or the ID-control. What should I do?
Please navigate to the customer in the portal, and use the trash can to delete the self declaration form/ ID-control. After you have deleted the form, you need to reload the page and then you can ...
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André created an article,
The page is spinning when I try to load a customer in the AML portal.
Try the following: Log out of the portal and log in again. Refresh your browser by pressing F5 or Ctrl + R, then try to open the customer page again. If there are still problems there might be so...