General
Announcements
- Update of the list of our data processors
- Summer release log: bug fixes and enhancements June-August 2024
- Improved search and filter functionality in the Archive
- A more user-friendly usage statistics table
- Swedish BankID - Support for version 7.26 of the BankID app will end in May 2024
- Third-party MongoDB Security Incident
FAQ - Contract Management (CM)
- I want to save a contract that can be terminated immediately, how do I do it?
- What file types are handled by the service?
- We sent a contract for signing via Verified, but they do not show?
- We have emailed documents to Verified CM, but they do not appear?
- I tried drag and drop of a file to the Homepage, it didn't work. How should I do to be able to drag and drop a file to Verified CM?
- How to Use Tags in Verified CM?
Knowledgebase
- Validating a PAdES document
- SAML SSO user migration
- Advanced troubleshooting for the "White Page" issue after the Clear Cache was done for the browser
- Known Issue - How to clear the browser cache to use the latest version of Verified Platform
- How to report problems, as an end user
- Flows and templates
FAQ - Verified eSign
- Utfasing av BankID på mobil (info in Norwegian)
- In general: How does the Verified CM System Work?
- Can I use an already signed PDF in a new transaction?
- How to migrate existing accounts to use Single Sign-On (SSO)
- (NO) Er elektronisk signering rettsgyldig ?
- Why can't I download the signed document, as a silent party?
FAQ - AML portal
- I need to carry out an ID control, but my customer does not have a BankID
- I am trying to merge two duplicate persons but the AML-portal won't let me
- I want to change the text on the invitation emails
- I need to correct an error in a filled or signed Self Declaration Form
- I need to update a finalized customer
- I have a client that is represented in two companies. Do I need to send out two ID controls?
FAQ - Custom flows (templates)
Terms and Conditions
- Definitions
- General
- The content of the Service
- Prices
- Service, availability and maintenance
- Verified’s responsibility
Privacy Policy
- Introduction
- Legal basis of the processing
- How we collect personal data and the types of data
- The purpose of the processing
- Our subcontractors
- Your rights