Generally issues related to filling out the form are related to firewall, browser version and/or device. Note that some email clients may shorten the link and remove necessary authentication information.
Articles in this section
- I need to carry out an ID control, but my customer does not have a BankID
- I am trying to merge two duplicate persons but the AML-portal won't let me
- I want to change the text on the invitation emails
- I need to correct an error in a filled or signed Self Declaration Form
- I need to update a finalized customer
- I have a client that is represented in two companies. Do I need to send out two ID controls?
- User access in the AML portal
- I experience problems in the signing process
- I am having trouble with filling out self declaration form
- My document contains incorrect information, or I need to supplement with information afterwards