Please try to refresh your browser, and log in and out. If your client just sent in the form, or signed it might take a little bit of time for everything to synchronize itself in the portal.
Articles in this section
- I want to change the text on the invitation emails
- I need to correct an error in a signed Self Declaration Form
- I need to update a finalized customer
- I have a client that is represented in two companies. Do I need to send out two ID controls?
- User access in the AML portal
- I experience problems in the signing process
- I am having trouble with filling out self declaration form
- My document contains incorrect information, or I need to supplement with information afterwards
- The data for a company is lacking information that is visible in other registries, why is that?
- My client has filled in or signed the self declaration form through the AML portal, but the status is not updated, what do I do?