Please navigate to the customer in the portal, and use the trash can to delete the self declaration form. After you have deleted the form, you need to reload the page and then you can send a new one.
Articles in this section
- I need to carry out an ID control, but my customer does not have a BankID
- I am trying to merge two duplicate persons but the AML-portal won't let me
- I want to change the text on the invitation emails
- I need to correct an error in a filled or signed Self Declaration Form
- I need to update a finalized customer
- I have a client that is represented in two companies. Do I need to send out two ID controls?
- User access in the AML portal
- I experience problems in the signing process
- I am having trouble with filling out self declaration form
- My document contains incorrect information, or I need to supplement with information afterwards